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Wednesday, April 27 • 12:30pm - 1:30pm
C Space

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Limited Capacity seats available

Session Title: Customer Inspired: How to Achieve Growth in the 21st Century

C Space will present compelling evidence about why companies that genuinely "get" their customers outperform competitors. Our research is grounded completely in the customer's point of view, not the company's. The companies that really "get" their customers each share five characteristics that customers notice, value, and actively seek, regardless of industry: they are open, relevant, empathetic, rewarding, and delightful. In this session we will explore these five traits in depth and highlight companies that are creating Customer Inspired Growth, With the help of audience members, we will discuss what you want from companies and what brands should know about how to make that happen.

Presenters
avatar for Howard Kogan

Howard Kogan

President, C Space

Host Companies
avatar for C Space

C Space

C Space
C Space’s interactive session will present compelling evidence as to why companies that genuinely "get" their customers outperform competitors. C Space’s research is grounded firmly in the customer's point of view. The companies that truly "get" their customers each share five characteristics that customers notice, value, and actively seek, regardless of industry: they are open, relevant, empathetic, rewarding, and delightful. In this... Read More →


Wednesday April 27, 2016 12:30pm - 1:30pm
C Space 290 Congress Street, Boston, MA 02210